Meet the Expert – Gail Cormack
Gail Cormack is an Area Sales Manager within the team at Braemar Finance covering Scotland, Northern Ireland and the North East of England.
Gail has been with the business since 2002. In this Q&A she tells us a little bit more about her role and herself.
Tell us about your role and responsibilities…
My current role within Braemar Finance involves providing an informative and efficient service to customers who are looking for a finance solution within the professions sector. I can offer advice on what products best meet their individual finance needs - whether it be finance for a small piece of vital kit or setting up of an entirely new practice from scratch.
An important part of my role is to ensure that every customer has a seamless and professional service, from the initial enquiry, through our underwriting process, to working with their suppliers and signing the documentation. My job is to make the process as straightforward as possible as we appreciate our customers are extremely busy doing their day jobs!
What do you enjoy most about your role?
Interacting and building relationships with customers - I enjoy getting out and about, meeting new people. I like to chat things through with customers to find out what they are really looking to do within their practice, understanding their vision, dreams, and aspirations. I love to see a happy customer at the end of the process – there’s nothing better than the feeling of a job well done.
Who is a ‘typical’ customer?
There is never a ‘typical customer’. They could be a customer purchasing their first practice, a long-established business looking to invest in equipment or even a company director wanting to spread the cost of their tax bill. There is nothing typical about them, other than the need for finance to support business growth and excellence.
Give us an example of how you’ve helped a customer…
After more than 21 years with Braemar Finance, there are so many examples of how I’ve helped customers. Covering Scotland, Northern Ireland and the North East of England, driving around the country and seeing practices you have helped to set up, develop, and grow, always brings a smile to my face.
When you’re not in work, what do you like to do?
I live in rural Scotland, so I enjoy hill walking and discovering outdoor spaces I’ve not been before. I also have animals that keep me very busy!
Our teams are experts in asset finance and loans. Their industry knowledge means they really understand the challenges their customers face. To find out more about the finance options available to you, contact us today.
